FREQUENT QUESTIONS
Can the item be returned at the Cordobán Cuadros store?
Yes, you can return items that have not been made to measure or on request.
Is it possible to cancel the order?
Yes, the client has a period of 24 hours.
How much do I have to pay for shipping costs?
Shipping costs are based on the weight of the package, the approximate cost is € 10, since generally it will be necessary to make a wooden packaging to avoid breakage.
For shipments to other destinations please contact cordobancuadros@gmail.com
How long will it take to receive the order?
Your order will be delivered within an estimated period of 7 business days, except for artisan orders that will be delivered within an estimated period of 20 business days.
Can I return an order bought on the web if I don't like it?
No, if it is a product made to order or handmade and yes, for decorative items in stock. within a maximum period of 14 calendar days from the date of purchase, or in any of our stores presenting the proof of purchase and the item duly preserved.
The shipping costs of the returned items will be borne by the customer.
Are out of stock items spare parts?
It depends on the article, many of them are made to order and others should be checked for availability.
Will I receive the same product as the one in the photo?
The purpose of the photos is to reflect each product in detail, our purpose is that they are always satisfied.